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Training, Personnel, Equipment, and Speed--SERVPRO Meets the Challenges of Flood and Storm Control in the Calabasas Area

11/12/2019 (Permalink)

Roof of house seen floating in a life preserver SERVPRO Knows How to Save Houses from Flooding in Calabasas!

Flood Damage Calabasas – Fast Response with the Right Equipment

Consumers and business people value quick response times when their homes and businesses have been flooded. Many people understand that removing water and moisture reduces the chance of mold and further damage to the structure and contents of the building. Floods also can present additional issues if the floodwater is contaminated, which it usually is.

SERVPRO has developed specific flood damage protocols that we use in Calabasas and surrounding areas. Our protocols are one of the reasons SERVPRO is so successful in dealing with these kinds of events. We make sure that the right people and the right equipment are mobilized to manage and restore your home or business as quickly as possible.

How do We Make a Difference?

Our project manager or crew chief is usually the first on the scene. The lead man's job is to scope the loss and arrange to deploy the right equipment and staff. We assess the area affected by the flood for any safety hazards and also contamination. Based on this assessment, our team begins moving items that are in jeopardy of exposure to a safe staging area.

We also set up a staging area with the client's agreement for our equipment to improve access to everything we need. We clean and save as much as possible, and it is processed and stored in the staging area. We implement control measures to protect the client, our team, and unaffected areas of your home from contaminants. We attempt to prevent dangerous microorganisms contained in the floodwaters from being passed along to the client.

SERVPRO's response aims to ensure your safety while restoring your home or business to its original condition. Our technicians are trained in all of the necessary procedures to deal with flood damage. These protocols also include fire and storm damage recovery. We clean and restore as much as possible. We prepare documentation of all items cleaned, their location, and their status for your insurance claims. One software program we utilize is the CCIS Content Claim Inventory System.

We are available to answer any questions and provide assistance with your insurance claims. SERVPRO is here to help.

Call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 for 24/7 service. We proudly serve Calabasas and the surrounding areas. We're Faster To Any Size Disaster.

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Our Experts Discuss Why Effective Drying Can Save Your Agoura Hills Home

11/7/2019 (Permalink)

water damage by window “Like it never even happened.”

You Need Effective Drying After Water Damages Your Agoura Hills Home

Water damage is the result of water intruding and attacking building materials and personal possessions in a building. It can take different forms, and many factors cause it. Whether the culprit is a broken pipe, malfunctioning appliance, or overflowing bathtub, you need to handle the situation as quickly as you can.

When your Agoura Hills home has water damage, it is imperative to inspect the affected areas carefully to choose the most suitable restoration techniques and equipment. Different classes of water damage exist. Each class lays out the severity of the damage. Class 1 damage is when the affected materials have not absorbed much moisture. When water damage has affected a whole room by soaking into carpets and walls, we classify it as class 2. Class 3 is when the water has saturated most of the affected area.

If there is standing water in your home, you can remove it manually using a wet vacuum. After removing the water, open all doors and windows to let fresh air circulate in your home. Removing water is just one of the steps you need to take to restore your home. Moisture can get to hard-to-reach areas such as under the floors, inside the walls, and behind cabinets, among other places.

Sophisticated water removal equipment and methods are required to complete the drying process effectively. By hiring a professional restoration company like SERVPRO, you can ensure that your residence is adequately restored with no left-over moisture that can affect its structure. We offer professional structural and content drying services with a combination of high-velocity air movers and dehumidifiers to eliminate moisture. Air movers speed up evaporation at the surface level and minimize drying time.

When some materials such as baseboards have water damage, it is necessary to replace the damaged sections to prevent mold growth. We can remove parts of the damaged baseboard and dry the area. If the water pooled on your hardwood floor or another low evaporation material, our SERVPRO team can use a desiccant dehumidifier to dry it. Desiccant dehumidifiers use chemicals that absorb moisture quickly. The chemicals are called desiccants, and they absorb moisture from the air the dehumidifier processes.  After completing the drying process, we can subcontract the repair work to licensed contractors to restore your property to its preloss condition.

If you are dealing with a problem in your residence, SERVPRO of Agoura / Calabasas / Hidden Hills can provide efficient water removal and drying services. Call us today at (818) 991-6292. We can handle the damage to make it “Like it never even happened.”

For more about Agoura Hills click here.

Our Storm Damage Experts Discuss Tips for Performing Flood Cleanup In Your Agoura Home

10/30/2019 (Permalink)

Flooding in Laundry room Call us any time at (818) 991-6292. We’re Faster to Any Size Disaster.

Tips for Performing Flood Cleanup In Your Agoura Residence

Flooding can happen unexpectedly. In just minutes, flash floods can build up raging waters, while some floods may build up after a few days. Some flash floods occur with no sign of rainfall, and they carry loads of deadly rocks and mud. During the rainy season, urban flooding often occurs in Agoura, especially at roadways and intersections, and the water ends up in homes.

It is advisable to perform flood cleanup in your Agoura residence as soon as possible to avoid high repair costs. When cleaning up your home, it is essential to take safety precautions. You can take the following precautions to ensure safe flood damage cleanup:

    •    Floodwater often contains contaminants, creating a health risk. Therefore, wear personal protective equipment like gloves, eye-protection goggles, and watertight boots before entering the flooded areas.
    •    Be careful as you walk in a flood-damaged house. Loose, damp ceiling plaster is dense and hazardous. Before moving around, knockdown hanging plaster. Look out for walls on the floor and loose boards that may have exposed nails.
    •    Turn off the electricity while standing on dry wood or plastic to avoid electrocution.

Flood damage is often too much for homeowners to fix alone. It is advisable to get help from SERVPRO restoration experts. We have the cleanup and repair skills and the equipment that helps reverse and prevent further damage. Flood cleanup involves removing the floodwater, drying and sanitizing the affected structures and contents.

Any water intrusion incident presents variables like the time water has been in the building, hazardous substances in the water, and mold contamination. Therefore, we take time to identify and resolve safety hazards before proceeding with the restoration project. Our technicians identify all external risks like structural and electrical instability and take measures to ensure safety.

Silt in the floodwater is so fine, and it can penetrate the wall cavities. Even after extracting the water, the silt can remain in the holes. The only way to eliminate it is by removing the finish materials over the cavities. Besides the structural problems, another big concern is decontamination, which involves removing unrestorable materials and sanitizing the salvageable ones. Our SERVPRO team can use disinfectants and germicides that can kill 99 percent of organisms they contact on the surfaces where we apply them.

When floodwater enters a home, removing it and drying the structure fast is critical. SERVPRO of Agoura / Calabasas / Hidden Hills can handle the cleanup process efficiently. Call us any time at (818) 991-6292. We’re Faster to Any Size Disaster.

For more about Agoura click here.

Agoura Properties Can Be Affected by Regional Wildfires--Call SERVPRO for Cleanup and Restoration

10/21/2019 (Permalink)

Wild Fire Approaching Roof-Tiled Homes Wild Fires Threats from Damage, Water, and Smoke Is Real for the Agoura Area--SERVPRO Is Ready to Help

What to Expect After Wildfire Damage to Your Agoura Home

The wildfire damage in Southern California, including the Agoura area, is in a word: devastating. The first few days, residents breathed a collective sigh of relief that the winds stayed down. However, that changed, and strong winds have begun to challenge the firefighters' efforts.

SERVPRO technicians are community members, and they know the danger and havoc that wildfire damage leaves behind in Agoura homes. They approach the fire loss cleanup with compassion to help homeowners by finding restorable items and prepping the site for any necessary reconstruction.

Why SERVPRO? for Wild FireWild Fire Help
When Pacific Gas and Electric shut off electricity to the area preemptively, this can delay cleanup efforts. SERVPRO technicians bring their own generators along with all the equipment necessary to remove debris, perform restoration on items, and assist homeowners with coordinating with their insurance adjusters on each phase of the restoration services process. We can categorize fire and smoke losses into structural or content.

Smoke Damage May Be Deceiving
One of the worst things homeowners encounter is finding items in their homes that, although untouched by flames, have severe smoke or water damage. SERVPRO technicians ask property owners to let them know particular things to look for, as it is usually unsafe for homeowners to be present onsite. It is vital to engage a professional restoration services company in the cleanup as they have the necessary safety equipment to touch soot and waterlogged items that have the potential to cause illness without precautionary measures for handling. In the process of becoming IICRC certified, the technicians learn specialized methods and have the equipment to restore many possessions.

Controlled Demolition is a Fact of Fire Loss Cleanup
During the mitigation of fire damage in the home, it is standard procedure to cut away charred sheetrock and open wall cavities. Homeowners sometimes arrive to inspect and find it already done in a mangled manner as firefighters often perform this action to ensure smoldering materials are not within wall cavities and confirm they successfully extinguished the fire.

When you need assistance with cleanup from wildfire damage, contact SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292. Our certified technicians are available 24/7, and as local residents, We're Faster to Any Size Disaster.

How SERVPRO Restores Flood Damaged Businesses in Agoura Hills

10/5/2019 (Permalink)

SERVPRO equipment in storage facility We have the equipment and experience to dry your flood damaged business.

Commercial Flood Damage Agoura Hills

As a commercial property manager, keeping your property clean, sanitary, and ready for business is one of your priorities. It is understandable that unforeseen emergency events, like flooding, can create stress and tension with the risk of temporary closure, potentially impacting monthly revenues. We provide a local, industry service for clients with large and small businesses. Our operation starts with professionally trained technicians, equipped with the latest water restoration and removal technologies in the industry.

A business with commercial flood damage in Agoura Hills can take advantage of our experience in restoration from water-related incidents. SERVPRO can send an experienced team of assessors and restorers to put together a strategy for getting your business back to its usual preloss condition. An experienced crew chief can stay in contact with you throughout service. We do this to ensure that, where possible, we can work together so that we can meet your needs, budget, and timeframe.

We complete an assessment of a flooded structure in a time-efficient manner. At SERVPRO, we call the assessment process a scoping procedure. Crew chiefs can examine the structure for weaknesses, water contamination, or potential hazards. Large volumes of water can exert significant pressure on walls, ceilings, or flooring, which can be both dangerous and damaging. If you need specialized services like document recovery or electronics, we can safely remove these from the structure during scoping and begin mitigating against further damage.

Our general method of the removal of floodwaters is by pumping out the standing water, before moving in to remove the residues, clean and dry the affected area. When standing water levels are above two inches, we use submersible gas pumps; beneath two inches, we use specialized water extractors. Industrial cleaning agents can tackle potential staining or discoloration of furniture and walls. Proper drying equipment can be deployed overnight to reduce the likelihood of expensive, secondary damages.

If your business becomes a victim to a flood or random weather event, Contact SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 today. 

More about Agoura Hills.

We Discuss Ways To Clean Contents After A Fire In Agoura Hills

9/23/2019 (Permalink)

Fire damaged kitchen As soon as you notice damage call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 any time of day.

Fire Damage Pros In Agoura Hills Talk About Ways To Clean Contents

If smoke ever gets into your Agoura Hills home, your contents could get negatively affected by soot residues. During most fire damage restoration projects, our SERVPRO technicians try to clean your contents instead of replacing them. Replacing items can get expensive, so we always try to clean The affected items first. We can use different methods based on the types of soils present.

In some cases, when restoring fire damage in Agoura Hills, our SERVPRO crew uses dry cleaning methods. Dry sponges work well to remove soots off of porous materials. Dusting cloths can also be implemented to wipe away some soot residues.

In other situations, wet cleaning methods could be best for restoring your soiled contents. Wet cleaning usually involves removing the soot using water and sometimes combining it with a detergent. During this process, the item being cleaned gets completely saturated in the water-based solution.

Another method we can use to battle soot is the spray and wipe technique. When using this procedure, chemicals get sprayed onto affected surfaces and then wiped off with a clean, dry towel. Using this technique, our technicians have better control over how much chemicals they apply. Spray and wipe is effective for materials that might be damaged if saturated with Cleaning products.

Other products use Foam to clean off the soils from your contents. Foam cleaning is used primarily for upholstery fabrics that might shrink when wet or whose dyes would likely bleed. Mattresses and box springs with light smoke residues usually respond well to foam cleaning.

Other cleaning techniques use abrasive chemicals or application techniques to agitate the soils, forcing them off of the surfaces of your contents. Products such as Stain Scrub is a liquid crème cleaner that contains a mild abrasive. We can use abrasive cleaners on high gloss surfaces by applying them gently with a damp sponge. Another way to clean soot residues is to agitate the affected surface by applying cleaning products with steel wool or a scrubbing pad.

Our main goal when restoring your smoke-related problems in your house in Oak Park or Westlake is to return your home to The way it was before “Like it never even happened.” As soon as you notice damage call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 any time of day.

For more about Agoura Hills click here.

Proven Tips to Flood Damage Remediation Success in Agoura With SERVPRO

9/22/2019 (Permalink)

flooded kitchen with a life preserver Flood damage can quickly affect your home. Let SERVPRO help with water removal and remediation services.

Leave Your Flood Damage to the Pros In Agoura

LAs environmental concerns mount around the world, locally, we are experiencing challenges such as floods, droughts, and fires.  We always hope that the effects of natural events do not affect us directly, but we are all vulnerable. Protecting our homes from fire and flood damage involves both preventive, and remediation efforts and knowing whom to contact is essential. The proper restoration of a home after nature wreaks havoc upon it is best left to professional teams explicitly trained to address the devastation. As a homeowner, you need to ensure that a water restoration company is within your reach should flooding happen.

SERVPRO is your response to flood damage in Agoura. Our team is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and prepared to handle your emergency. Our goal is to act as quickly as possible to mitigate your loss. All you need to do is call our 24/7 line and allow us to come to your home.

Floodwaters pose a particular threat to your health because of the debris and contaminants they bring into your home. Our SERVPRO team is trained to prioritize safety and can work within the parameters of shifting circumstances, including structural deficiencies, electrical concerns, and building materials. We are nimble in our approach to maximize our efficiency and minimize your loss. Our versatility is complemented by the vast array of equipment we have at our disposal. Once again, our training and expertise come together to tackle each area of your home with the correct technology.  This approach allows us to reach our restoration goal and protect your home and belongings from becoming collateral damage.

Take, for example, the restoration of your floors after floodwaters have touched them. Drying them is not only a matter of airing them out. On the contrary, their composition (hardwood, tile, carpets) is crucial in deciding our course of action. Our SERVPRO crew has the industry knowledge to target cleaning efforts for optimal results. You need to leave it in our capable hands.

SERVPRO of Agoura/Calabasas/Hidden Hills is essential to protecting your home. Call us at (818) 991-6292 and let us work with you until your home looks “Like it never even happened.”

Click here for more information about the city of Agoura.

We Discuss How To Deal With Your Water Damaged Agoura Home

9/13/2019 (Permalink)

Water caused mold to grow on wall in a home If you do not address it quickly, you may need mold cleanup services in addition to water damage restoration.

How To Deal With Water Damage In Your Agoura Residential Property

Owning a home is fulfilling, but it is also challenging. You need to maintain it well, and this includes repairing any damage that occurs promptly. Water damage can happen at any time because of leaky faucets, pipe bursts, and malfunctioning appliances, among other reasons. That’s why SERVPRO is ready to handle water loss incidents around the clock.

When your Agoura home has water damage, you need to act fast to clean it up. If you do not address it quickly, you may need mold cleanup services in addition to water damage restoration. You can do several things to deal with a water loss incident, including the following:

    •    Find the source of the leak and turning off the water at the main valve. If you are unable to turn it off, contact the water company to get the help you need.
    •    Take pictures or videos to document the extent of the leak and destruction. When you have adequate documentation of the damage, your insurance firm can compensate you quickly.
    •    Using a shop vac to remove the standing water.
    •    Open doors and windows to increase air circulation in your home.
    •    Dry out the floors and walls with fans and dehumidifiers.
    •    Dispose of ruined items responsibly.

You may be able to tackle minor water damage yourself if you have the time and appropriate equipment. However, if you cannot clean up and dry your home effectively, seeking professional restoration services is the right step. At SERVPRO, we know that it takes focused effort to restore a water-damaged home to its preloss condition. To that end, we have many years of experience and have honed our restoration process to perfection.

Before unloading any tools or equipment, we carry out a visual inspection to determine the extent of the damage, and if mold has started to grow. After the inspection, we use water extraction equipment like portable pumps to remove the water. We use a carpet wand to extract water from carpeting and a squeegee wand to remove water from hard surfaces. If necessary, we can expel water from the HVAC system.

Our Water Damage Restoration Technicians (WRTs) also set up air movers and dehumidifiers in the affected areas to remove moisture from the structures and contents. Dampness can cause mold growth several days later. Therefore, our technicians double-check the work with thermal imaging cameras to make sure we dry all the affected areas. Once everything is dry, we can subcontract the necessary repairs to licensed professionals.

When you require water damage restoration services in Agoura Hills, Calabasas or Hidden Hills, you can count on SERVPRO of Agoura / Calabasas / Hidden Hills for assistance. Call us at (818) 991-6292. We’re Faster to Any Size Disaster.

For more about Agoura click here.

A Guide to Handling Flood Damage in your Calabasas Residence

9/12/2019 (Permalink)

A sign that shows word, Help, Support, Advice, Guidance, Assistance, and Info SERVPRO will guide your through the flood in your Calabasas home.

Let us be your guide when it comes to water damage in Calabasas.

Calabasas has a growing reputation as a celebrity hotspot and has attracted many wealthy and famous people. The city’s median property value, according to Data U.S.A is $926,800. Therefore, when flooding occurs, property owners incur expensive damage. Flooding can occur due to overflowing rivers or excessive rainfall. Although fire may be a more common concern among homeowners, a flood is more likely to ruin your Calabasas home.

Restoration must begin as soon as it is safe to return home. When your Calabasas residence has flood damage, quick and proper cleanup is essential for your health. Floodwaters may contain microorganisms, dead animals, pesticides, and untreated sewage. It is necessary to remove such contaminants from your home quickly because they can continue ruining building materials long after the flood water recedes. To clean up your home after flood damage, you can take the following steps:

  •       Assess your house for broken gas lines, dropped electrical cables, and cracks in the foundation or beams.

  •       Remove garbage, tree branches, mud, furniture, and other items damaged by floodwater.

  •       Use wet/dry vacuums to remove standing water.

  •       Dry the building thoroughly within the first 24 to 48 hours to prevent mold infestation. Open the windows or use fans to increase ventilation and air circulation. Continue the drying process for several days or weeks until the affected materials are thoroughly dry.

  •       You may have to remove parts of floors, walls, and ceilings to dry your home completely. Remove and replace soaked carpets.

  •       Wash and disinfect floors, walls, closets, studs, shelves, contents, and other flooded parts of your property using bleach, non-sudsing household cleaners, and disinfectants.

If you cannot complete the steps above or the damage is beyond your capacity, you can contact the flood restoration professionals at SERVPRO. We can inspect the property and provide you with expert advice regarding the flood cleanup process. We look out for structural hazards before we proceed with water mitigation and restoration. Our team can extract the water, clean up, and dry your house before severe damage occurs.

Our SERVPRO crew uses the most advanced water removal and drying equipment to return the property to its previous state. We have portable pumps that can extract the water quickly, air movers that speed up evaporation and refrigerant or desiccant dehumidifiers that remove water vapor from the air. Our Applied Structural Drying Technicians (ASDs) also use moisture detection equipment like thermal imaging cameras to check for hidden moisture. We monitor the drying process to determine if it is working.

Our technicians also sanitize a flood-damaged home using antimicrobial, disinfectant, or antibacterial treatments. No cleanup is too big for our team of certified technicians. Our goal is to deal with the damage to make it “Like it never even happened.”

When you need flood damage restoration services in Agoura, Agoura Hills, or Hidden Hills, contact SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292. Our technicians can dry your house entirely and restore it to its normal state.

To learn more about Calabasas, click here

Our Experts Can Save Your Fire Damaged Patio In Agoura

9/5/2019 (Permalink)

Flames are seen through the windows and coming out under the eaves of this house fire. Call us at (818) 991-6292 for mitigation of smoke, removal of fire-damaged debris, and odor removal, as well.

Cleaning Up After Grill Night Causes Fire Damage To Your Patio In Agoura

Having a fun night in with friends often includes grilling something delicious on the patio of your Agoura residence. Even with precautions, accidents do happen. We are always ready to help minimize the ’damage's expenses to you in every way possible and help get your home restored, so everything is “Like it never even happened.”

SERVPRO's specialists in Agoura start mitigating fire damage as soon as we arrive. Fire and smoke are only two of the factors when we mitigate a home. Water and smoke also elevate the amount of damage found. When burning food added to the disaster, we know that much of the residue left behind contains oils and other components. Burnt protein can make removing the soot more difficult than if the flames consumed only wood or paper.

Unless soot gets removed from exterior surfaces like painted walls, vinyl siding, or decorative masonry, permanent staining can create additional havoc. Although we remove charred materials to replace them with safer ones, we prefer cleaning wherever possible. This option saves many homeowners substantial amounts over replacing everything involved in a disaster. Because of the outdoor nature of patios, our building services often steps in to help with installing temporary fencing to protect your property.

Heat during a fire can also cause damage to show up in melted and warped plastics. We take photos of these areas to help you locate similar items when looking for replacements. These same photos can help verify damaged areas for insurance purposes. Many times, exact replicas of patio furniture becomes challenging to find so that alternatives might become the only option. Photos can help show the extent of damage, as well.

SERVPRO's specialists receive in-house training, making them well-equipped as team members in restoring your patio. Our dedicated staff also receives certificates from the Institute of Inspection Cleaning and Restoration Certification (IICRC) in Fire and Smoke Restoration (FSRT). Your property is essential to you, and we know the most efficient methods to restore its beauty and functionality with as little delay as possible.

Other surfaces where smoke might congregate include the ceiling of your patio. We use gentle cleaning agents that do not strip paint while removing soot and grime. Screened in areas can also become damaged from ash. When these remain intact and do not require their replacement, cleaning them helps keep soot residues from spreading.

SERVPRO of Agoura / Calabasas / Hidden Hills can help make things safe and clean again after a fire. Patio areas remain a vital part of many homes in Hidden Hills, Oak Park, and Westlake. Restoring their functional status helps our customers continue enjoying their homes and times with friends and family. Call us at (818) 991-6292 for mitigation of smoke, removal of fire-damaged debris, and odor removal, as well.

For more about Agoura click here.