Recent Posts

Is My Agoura Home Safe to Reoccupy After a Storm Floods?

10/18/2021 (Permalink)

Storm warning sign with dark clouds brewing in background Floodwaters contain contaminants. Don't go it alone. SERVPRO is trained to safely restore your home.

Why is Cleaning My Home After a Flood So Important?

When the flooding is stormwater, flood damage in Agoura has the additional problem of contaminants (soil, insecticides, etc.) that got into the water before it entered your home. SERVPRO Response Teams train extensively to remove them from your home.

What Do Response Teams Use To Clean My Home?

They use an extensive inventory of cleaning agents that not only remove dirt and grime but also kill most harmful bacteria and other contaminants that can make residents and pets sick, as well as ruin property. Most of our cleaners that we used in flood damaged Agoura homes fall into three categories:

  • Antimicrobials are used against contaminants to prevent their development or to limit or stop bacterial and fungal growth (fungistats, for example). Included also are disinfectants, germicides, sporicides, and virucides.
  • Disinfectants are antimicrobials that destroy about 99 percent of organisms on contact, but they may not affect many types of bacteria or fungi. Examples include alcohol, chlorines, and formaldehyde.
  • Sanitizers decrease microbial numbers to acceptable levels. Sanitizers are short-lived, though, and microbes could grow back again under the right conditions.

How Do I Know SERVPRO Safely Uses These Chemicals?

SERVPRO Response Teams train to meet all EPA requirements for safe application of all cleaning agents. That means we rigidly follow guidelines and labeling:

  • Stay in full accordance with the product labeling in terms of application, dilution ratios, and storage.
  • Use methods that allow for full physical contact of the cleaning agents with all contaminated materials and surfaces.
  • Allow sufficient dwell time for the solution to be effective. Maintain the most effective temperature and pH levels for each cleaning agent.
  • Fully apply cleaners to the subfloor, tack strips, bottom plates, and walls to discourage microbial growth and the accompanying development of odors.

To schedule a response team to arrive at your home here or in Agoura Hills, contact SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 today.

I Want a Say in My Business’s Recovery -- Is There a Way to Prepare for Collaborative Water Damage Restoration in Agoura?

10/11/2021 (Permalink)

SERVPRO drying equipment being used business hallway SERVPRO employs a variety of methods to dry your business, and enabling you to stay open.

Respectful and Transparent Communication Are Essential Components of SERVPRO’s Relationship with Commercial Customers in Agoura, Sharing the Challenge of Water Damage Restoration

Business owners in Agoura often have a “take-charge” type of personality. Because of this, they perhaps struggle more during the restoration period after a disaster if they feel a loss of control. Finding a disaster recovery firm that prefers to work closely and on an equal footing with commercial customers is a plus. When coordinated constructively, this partnership results in a high level of success and customer satisfaction and often translates into more rapid project completion.

Can Water Damage Restoration Be Structured to Permit at Least Limited Continued Operation?

Many are all too familiar with the statistics that warn an Agoura business might not recover from water damage if restoration lags. Your distribution center needs to move inventory to waiting customers. Loading and delivery can only continue if your restoration company understands your operations and adapts the mitigation and remediation agenda to permit a controlled rendition of “business as usual.” Our managers are creative within the constraints of best practices and are more than willing to devise a plan that allows restoration and operations to occur concurrently.

How Can We Create a Separation of the Active Restoration and Our Business Operations?

SERVPRO is familiar with setting up a flexible series of smaller water extraction and drying areas during a project. Useful in any restoration, the commercial application can be a business saver if planned and executed well. Every commercial building has different configurations, so we depend on you to know your site well and share pertinent information with our project manager. Once we identify together with a space where your staff can continue working in at least a limited way, our crew gets busy:

  • Erecting baffles and barriers to prevent the flow of water into your designated workspace
  • Identifying containment areas where we can extract water and start structural drying safely
  • Using existing doors and partitions if robust enough to separate the area
  • Wrapping space with 1.6 mil polyethylene and adding air scrubbing technology inside to seal perimeters and filter and vent contaminated airborne debris

Other tools and procedures we utilize to remove standing water include:

  • Pumps and truck-mount extractors
  • Wanding at the dry edges of carpeting if in the space to mitigate spread, and then switching to weighted extractors to dry carpeting in place, following the Institute of Inspection Cleaning and Restoration Certification (IICRC) best practices
  • Periodically testing structures and fixtures for moisture presence and levels
  • Using moisture data to determine drying goals

Our drying plans include:

  • Striking a balance of air movement, temperature, and humidity to facilitate evaporation of absorbed moisture
  • Setting up air movers and dehumidifiers that we trust you and your staff to allow to operate until the achievement of the drying goals

What About Pre-Planning? Can We Get Together on a Proactive Disaster Plan?

We urge our commercial customers to consider working with us to develop an Emergency READY Profile and Plan to streamline the response if water or other damage happens on your business property. The purpose of the ERP is to create a concise, digital plan to respond when a property damage crisis arises. An experienced project manager travels to your commercial building to do an assessment. We learn from you about how your business operates, how you store supplies and inventory, what the blueprint of all your working spaces looks like, and where critical equipment and business records are located. Armed with that information we:

  • Evaluate the potential vulnerabilities of your property to a range of disasters
  • Identify strengths (disaster-related) in your current circumstances
  • Prepare recommendations based on the above to help you limit exposure in the event of a water disaster

You can add details through the use of our mobile app, sharing:

  • Contact information about vendors and contractors who developed and installed your equipment and systems
  • Your determination to appoint us as your designated restoration company
  • Your priorities in the case of a water or other disaster
  • Designated employees, family members, or other individuals who can act for you if you are not available during all or any part of the restoration process

Your partnership with SERVPRO of Agoura / Calabasas / Hidden Hills during water damage restoration ensures a successful outcome. Your strong business skill set proves to be an excellent fit for our training and experience. Call us at (818) 991-6292 for immediate assistance after damage or explore an ERP.

Can Flood Damage in Agoura Properties Escalate After Remedial Processes Start?

10/4/2021 (Permalink)

water on living room floor Visible water is easy to remove, but moisture also travels into drywall, cabinets, and other hidden areas.

SERVPRO Helps Contain Moisture Transfer to Prevent Unnecessary Secondary Damage

When a flooding incident affects your Agoura property, you are probably worried about the level that rising groundwater might reach. However, there are other equally damaging aspects of the loss that might damage your home.

Moisture transfer is one of the aspects of flood damage in your Agoura home that you may not anticipate initially. Moisture transfer can affect items on the ground level or even some of the higher floors if your home is storied. SERVPRO has a greater understanding of moisture behavior in properties and takes the correct intervention actions.

Moisture transfer occurs in many ways once property floods, including:

  • Wicking through materials
  • Condensation of evaporated moisture
  • Absorption of humidity by hygroscopic materials

Since moisture transfer happens gradually and is invisible, you are only likely to notice the problems after they develop. Taking preemptive steps is the only way to address the issue. Our SERVPRO technicians can ensure the action taken is sufficient since we evaluate before taking any action. 

 Helpful evaluation processes include:

  • Checking humidity levels in all rooms using thermos-hygrometers
  • Checking the height of water absorbed by the walls
  • Checking for hidden moisture in cabinets, walls cavities, or other concealed areas

The checks may seem straightforward. However, without the right equipment, it is almost impossible to perform them. For instance, checking the water absorbed by walls requires evaluation on the surfaces and below. Our SERVPRO technicians are equipped with penetrative moisture meters to perform such evaluation. We also have thermal cameras that locate moisture using temperature differences, thus making it easier to find moisture in hidden areas.

Intervening to stop moisture transfer can be achieved in different ways. Our SERVPRO technicians can set up dehumidifiers around your home to keep relative humidity levels constant. Another alternative is making flood cuts on walls to stop migration through wicking.

SERVPRO of Agoura / Calabasas / Hidden Hills takes care of all aspects of flood damage, including the unexpected issues that might crop up. Call us at (818) 991-6292.

How to Keep Water Damage From Checking in to Hotels in Agoura Hills

9/23/2021 (Permalink)

SERVPRO logo Commercial water damage restoration is a job for SERVPRO. We use the latest equipment for every job.

Protecting Rooms with Fast Extraction for an Agoura Hills Hotel

There are many concerns that the owner of an Agoura Hills hotel should have when faced with spreading water loss effects. With the speed that many of these water damage effects can move from the source throughout the building, many units that you have for guests can quickly become damaged or compromised and uninhabitable to potential or current guests.  Immediately addressing the effects of water loss incidents can be beneficial to your business in multiple ways.

Our SERVPRO professionals have worked hard to become a name that businesses can trust when they need water removal services in Agoura Hills at any time of the day or night. As a team that has been proudly serving the area for decades, we have grown both in personnel and our extensive inventory of recovery equipment to be one of the best fits for the emergencies that threaten the commercial properties of our region.

Water Clean Up

The professionals of our team understand the impact that water emergencies can have on hotel business and work to quickly establish containment protocols within your building to prevent the spread of these effects to areas where it has yet to reach. With physical barriers and machines like air movers, dehumidifiers, and specialty equipment, we can reduce the spread of these effects to floors below or to neighboring units through shared walls.

The reputation that your business has is critical to ensuring that people continue to choose it when they are seeking accommodation in the area. Water loss incidents can often threaten the wellbeing or the experience of guests staying on property, so these effects must get addressed as promptly as possible. Our SERVPRO professionals have advanced equipment for mitigation and cleanup to make these effects “Like it never even happened,” for your hotel.

With the multiple effects that could result from a water loss incident in any room of your hotel, addressing these concerns quickly can save you money and prevent the problem from affecting too many guests in the building. Trust our SERVPRO of Agoura / Calabasas / Hidden Hills technicians to help. Give us a call anytime at (818) 991-6292.

Our Team Works With Your Insurance Company After A Fire Damage Disaster In Your Agoura Hills Home

9/16/2021 (Permalink)

SERVPRO fire damaged sign Fire and smoke damage restoration is no easy task. Call SERVPRO for fast and immediate service for your home.

Working With Your Insurance To Recover Fire Damaged Agoura Hills Homes

After a fire causes damage to your Agoura Hills home, homeowners quickly work to get the right professional assistance to return their property to its original condition. As challenging as this might be, it is also one of the reasons that most pay home insurance to protect their investment when disaster strikes. Our team can work closely with major and local insurance providers to offer our customers fast and effective recovery solutions that begin with our initial arrival.

Sometimes fire damage to your Agoura Hills home is not as bad as you might believe it to be, and it can be more cost-effective for you to pay for restoration out of pocket rather than potentially increasing your premiums to get it covered by your insurance provider. Likewise, sometimes localized fires can be more damaging and devastating than they might initially appear. Our SERVPRO team can offer a thorough assessment of the damage and the best approach to restoring your property completely.

Call SERVPRO First

Contacting our professionals before you reach out to your insurance provider can help you in many ways. The first of these is understanding the damage to your home and its estimated costs to repair. If this amount rivals your existing deductible, you might decide it is most cost-effective to pay for our restoration and mitigation directly.

Secondly, it provides our estimator the opportunity to compile the evidence and documentation that your insurance company requires. Often when it comes to getting a damage claim approved, insurance companies require photographic evidence of the damage along with a detailed catalog of losses and work to get done to restore the property completely. By providing this information along with your damage claim, the work can often begin much more quickly than it otherwise would.

Few people relish the idea of working with their home insurance companies to restore their home after a fire, but our SERVPRO of Agoura / Calabasas / Hidden Hills team can help. We know what your insurance company needs to approve a claim and can help to make this process easier in an already traumatic time. Give us a call at (818) 991-6292.

The Extent of Water Damage Repair Can Vary in Agoura Properties

9/8/2021 (Permalink)

carpet and subfloor damaged by water When water damage hits home, SERVPRO water damage restoration specialists are here to help.

Extensive Evaluation Helps SERVPRO Identify the Type of Damage before Starting Water Removal Services

It is easy to expect the outcomes of water leaks to be similar. For example, if a friend is dealing with a burst pipe efficiently at home, you can expect the same ease when the same problem affects your Agoura home. However, water damage varies in many ways, and you might be surprised when restoring your property proves challenging.

The type of water damage repair your Agoura home needs may vary even if the water released is equivalent to what affected another property. The kind of materials exposed to the heightened moisture levels and the duration of exposure play a role in determining the outcome. A quick response such as the one mounted by SERVPRO can limit the outcome to primary damages only. 

Dealing with direct damage is easier since it only requires:

  • Water clean up
  • Water removal services
  • Water damage remediation

Issues classified as primary water damage include 

If primary damages are not addressed in time, the issue progresses to secondary damages like crumbling of ceiling tiles or drywall, wallpaper softening and falling off, and in many cases, mold growth on various surfaces and cavities. 

Although our SERVPRO teams can help resolve both primary and secondary damages, we prefer preventing the secondary issues. An essential tool for such prevention is resolving the problems that arise speedily. For instance, expediting water removal using power extraction equipment and timely moisture management by setting up dehumidifiers prevents many issues, including mold growth.

SERVPRO of Agoura / Calabasas / Hidden Hills has the resources needed to complete water damage repair addressing any issue, “Like it never even happened.” Call us at (818) 991-6292. 

Agoura Mold Remediation Myths and Solutions

8/18/2021 (Permalink)

mold growing on the walls of a room Mold damage can certainly catch you off guard. Contact Team SERVPRO right away to investigate the situation and remediate any damage.

Why SERVPRO to Safely Remedy Your Homes Mold Infestation

Agoura mold infestations can take many different scenarios for remediation. The species of mold, the surfaces of the infestation points, the extent of the mold colonies, the duration of the current infestation, and more dictates how the SERVPRO team attacks your problem.

There are many myths and misconceptions about mold (fungi) growth in a home. Is it deadly? Is Black mold that dangerous? Can my house be entirely freed from mold and mold spores?

Mold is everywhere in our environment. It is a part of nature. The microscopic spores can enter your home with your shoes, the back of your pet, or an open window allowing in air that eventually circulates throughout your HVAC system. Spores, like plant seeds, need moisture along with a food source to grow and thrive. Fungi can adhere to most organic matter for nutrients, the cardboard on the drywall (cellulose), wood studs, laminated flooring, and even the caulking in your bathroom. The ductwork is a place that captures organic matter plus offers shelter and moisture for mold proliferation. Vacuuming, sanitizing, and deodorizing these conduits can result in a healthier and fresher home environment. If you believe your home is infested, turn off the A/C system to mitigate the circulation of mold spores.

How dangerous is Black Mold (Stachybotrys chartarum)? 

Like many mold species, it can have health effects. All mold should be treated cautiously, and SERVPRO suggests you call in professional assistance for mold remediation. Don't contact mold directly, especially without safety clothing and gear. Keep air movement to a minimum. Spraying chemicals or bleach on a large patch of mold can only compound the problem.

Remediation of a mold problem can restore your structure to a safer condition. Mold can weaken building materials like drywall, roof trusses and ruin furniture. Total elimination is not possible, nor is the effort practical. Our team can inspect your home using devices to locate hidden patches of mold. Specialized cleaning products, equipment, and expertise from our IICRC trained technicians can safely and efficiently remove mold infestations from your property. Bleach is not a product of choice for combating mold growth. The government agency (EPA) is responsible for establishing guidelines for treating mold. A certified mold restoration and remediation company like SERVPRO follows these protocols.

SERVPRO has the latest and greatest equipment to fight mold infestations. Air scrubbers and HEPA vacuums capture most spores to prevent expansion. We apply antifungal and antimicrobial treatments to kill mold colonies and lessen the chance of new ones growing. The scope of service is dependent upon the degree of severity. Our Agoura mold remediation will restore your home to its pre-mold damaging state, "Like it never even happened."

We Use Advanced Mold Remediation Techniques and Equipment

SERVPRO of Agoura / Calabasas / Hidden Hills qualified Applied Microbial Remediation Specialists safely restore your home. We can help in Agoura, Agoura Hills, and Calabasas for fire, water, and mold damage situations. (818) 991-6292

Giving Agoura Residents Hope Against Flood Damage In The Area

8/13/2021 (Permalink)

a house floating in water with a woman on top Is your home facing a flooding scenario? Team SERVPRO is standing by with the experienced personnel and effective equipment to tackle the job.

SERVPRO Offers a Well Equipped Team to Mitigate Storm Damage

Every Agoura resident must protect themselves and their property against common problems that exist. We chose to live in an area with relatively high humidity, making our homes uniquely susceptible to damages caused by thunderstorms.

If you find yourself facing issues resulting from this flood damage in your Agoura home, you are not alone. Many homeowners face flooding issues on their property every year. However, you can get ahead with the proper assistance, controlling the amount of damage you experience.

Give your locally owned and operated SERVPRO an opportunity to inspect your home. We can check for signs of potential issues early on and help you make preparations to prevent significant damages when disaster strikes. With our help, you can avoid dealing with the aftermath of a flood on your property alone.

Flood Damage Restoration Training

We live in this community, right alongside you and everyone else. Our goal is to put IICRC-industry certified technicians, industrial-grade equipment, and the vast resources of our company to work helping local home and business owners remain safe during an emergency. SERVPRO gives you access to water extractors of all shapes and sizes from truck-mounted power pumps to handheld wands, infrared moisture detectors, hygrometers, dehumidifiers, air movers, and the trained personnel available to tackle any size job imaginable.

We respond to your emergency anytime, day or night, providing you with quality services and professional help that make preparing your home for storms a snap. Our technicians can repair your roof (emergency board ups and tarp covers), gutters, downspouts, grading, drainage, and foundation, keeping water away. Many homes experience standing water in their basement or crawl space every year; SERVPRO provides you with an answer for that as well, waterproofing and encapsulation.

Our services make taking care of fallen trees, broken windows, or cluttered yards after a large storm is a thing of the past. We can install shutters, additional drainage, backflow valves, and submersible pumps that help limit the damages you experience during an emergency.  Ask us about our ERP Plan to mitigate and even prevent many fire and water damage occurrences.

SERVPRO of Agoura / Calabasas / Hidden Hills provides services to Agoura and Agoura Hills, offering solutions for problems that many homeowners face throughout the area. Call us 24-hours a day, 7-days a week, for assistance with various emergencies in your home. (818) 991-6292

What Tools Work with Pumps and Extractors to Clear Flooded Agoura Hills Homes?

8/8/2021 (Permalink)

water covering the floor in a living room Facing some water damage? Our experienced technicians are standing by 24/7 to help you during your water damage emergency.

Extraction and Water Removal in Agoura Hills is a Critical First Step in Water and Flood Restoration

Mitigation is one of the earliest efforts that experienced restorers like our SERVPRO team take when approaching a water-damaged residence. Pooling can saturate floors and wall systems, causing greater damage or the need for controlled demolition and reconstruction. By starting emergency services like water removal upon arrival, we can prepare the home for restoration work to come.

What Attachments Increase Production and Versatility of Extractors?

Often an extraction device on its own is not all that is required for water removal in Agoura Hills properties. Given the affected materials and surfaces where water can pool and threaten building elements or contents, we have several attachments for water removal equipment in our inventory or Green Fleet of service vehicles. Some of these include:

  • Squeegee Wands – Using squeegees on hard flooring elements like wood and tile can quickly manage any pooling on the surface. Squeegees can corral water into the u-shaped extractor for removal, leaving little moisture behind to towel up. 
  • Carpet Wands – These extraction tools have a high suction rate to grab trapped moisture in small strips rarely wider than twelve inches. These extraction devices can remove the majority of water saturating the upper layer of carpeted floors. 
  • Weighted Extractors – These pads use the weight of our SERVPRO technicians to force carpet and padding against the solid subflooring. Displaced moisture can be collected and removed using an onboard vacuum.

Water removal remains one of the most critical processes for reducing damage to a structure and its contents. Having available options for extraction to work with our leading inventory of water removal equipment ensures this process is efficient. Our SERVPRO of Agoura / Calabasas / Hidden Hills team is ready to help 24/7 at (818) 991-6292.

When a Shared Wall Allows Mold into Your Agoura Hills Store

7/19/2021 (Permalink)

Hand drawn image of 3 storefronts in stripmall Shared walls mean water damage next door can bring mold into your business. Inspect the shared areas often for signs of damage.

Take Care of Mold Damage Before It Becomes a Problem in Your Commercial Space

You have poured everything into your Agoura Hills retail store. Even though you work hard to keep up with everything, making sure the store itself stays clean and free of potential problems, there is always the potential for something to go wrong. You might not even realize how much your store might be at the mercy of adjacent properties before a problem has already started.

If an adjacent store or property has recently fallen victim to flooding or water damage that impacted your shared wall, moisture from this incident can also affect your location. Once the mold has started to grow uninhibited from the present water, it can be a problem that compounds and gets exponentially worse. Professional remediation services can assist you in restoring the mold damage to your Agoura Hills store, but it is imperative to act quickly.

Mold Inspections, Remediations, and Removal

Our SERVPRO specialists are thoroughly trained in mold remediation and restoration services that exceed the standards required for certification through the IICRC. Utilizing state-of-the-art equipment and our years of experience, the technicians we dispatch to your store can work quickly to resolve an issue like this that threatens your business.

Ideally, our goal is to mitigate your damage in profit by working quickly to remediate the mold damage in several ways. First, we have to remove the fungus's food source by drying up the water present in the affected areas. Scrubbers are used to clean the surfaces growing mold colonies to remove them entirely.

Deodorization is critical in a store because your customers may quickly note the presence of mold based on its characteristic musty scent. Often the equipment of choice for this process by our SERVPRO technicians is a fogger. The dense chemical compound can disinfect and deodorize affected surfaces, floors, and stock you have in your store. The process neutralizes odorous molecules and leaves behind no scent at all.

Mold damage can be a massive problem for your business, stretching far beyond the potential health effects resulting from exposure. Resolve this problem quickly by calling SERVPRO of Agoura / Calabasas / Hidden Hills. Our mold remediation specialists can be reached anytime at (818) 991-6292.