Recent Why SERVPRO Posts

Training, Personnel, Equipment, and Speed--SERVPRO Meets the Challenges of Flood and Storm Control in the Calabasas Area

11/12/2019 (Permalink)

Roof of house seen floating in a life preserver SERVPRO Knows How to Save Houses from Flooding in Calabasas!

Flood Damage Calabasas – Fast Response with the Right Equipment

Consumers and business people value quick response times when their homes and businesses have been flooded. Many people understand that removing water and moisture reduces the chance of mold and further damage to the structure and contents of the building. Floods also can present additional issues if the floodwater is contaminated, which it usually is.

SERVPRO has developed specific flood damage protocols that we use in Calabasas and surrounding areas. Our protocols are one of the reasons SERVPRO is so successful in dealing with these kinds of events. We make sure that the right people and the right equipment are mobilized to manage and restore your home or business as quickly as possible.

How do We Make a Difference?

Our project manager or crew chief is usually the first on the scene. The lead man's job is to scope the loss and arrange to deploy the right equipment and staff. We assess the area affected by the flood for any safety hazards and also contamination. Based on this assessment, our team begins moving items that are in jeopardy of exposure to a safe staging area.

We also set up a staging area with the client's agreement for our equipment to improve access to everything we need. We clean and save as much as possible, and it is processed and stored in the staging area. We implement control measures to protect the client, our team, and unaffected areas of your home from contaminants. We attempt to prevent dangerous microorganisms contained in the floodwaters from being passed along to the client.

SERVPRO's response aims to ensure your safety while restoring your home or business to its original condition. Our technicians are trained in all of the necessary procedures to deal with flood damage. These protocols also include fire and storm damage recovery. We clean and restore as much as possible. We prepare documentation of all items cleaned, their location, and their status for your insurance claims. One software program we utilize is the CCIS Content Claim Inventory System.

We are available to answer any questions and provide assistance with your insurance claims. SERVPRO is here to help.

Call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 for 24/7 service. We proudly serve Calabasas and the surrounding areas. We're Faster To Any Size Disaster.

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Agoura Properties Can Be Affected by Regional Wildfires--Call SERVPRO for Cleanup and Restoration

10/21/2019 (Permalink)

Wild Fire Approaching Roof-Tiled Homes Wild Fires Threats from Damage, Water, and Smoke Is Real for the Agoura Area--SERVPRO Is Ready to Help

What to Expect After Wildfire Damage to Your Agoura Home

The wildfire damage in Southern California, including the Agoura area, is in a word: devastating. The first few days, residents breathed a collective sigh of relief that the winds stayed down. However, that changed, and strong winds have begun to challenge the firefighters' efforts.

SERVPRO technicians are community members, and they know the danger and havoc that wildfire damage leaves behind in Agoura homes. They approach the fire loss cleanup with compassion to help homeowners by finding restorable items and prepping the site for any necessary reconstruction.

Why SERVPRO? for Wild FireWild Fire Help
When Pacific Gas and Electric shut off electricity to the area preemptively, this can delay cleanup efforts. SERVPRO technicians bring their own generators along with all the equipment necessary to remove debris, perform restoration on items, and assist homeowners with coordinating with their insurance adjusters on each phase of the restoration services process. We can categorize fire and smoke losses into structural or content.

Smoke Damage May Be Deceiving
One of the worst things homeowners encounter is finding items in their homes that, although untouched by flames, have severe smoke or water damage. SERVPRO technicians ask property owners to let them know particular things to look for, as it is usually unsafe for homeowners to be present onsite. It is vital to engage a professional restoration services company in the cleanup as they have the necessary safety equipment to touch soot and waterlogged items that have the potential to cause illness without precautionary measures for handling. In the process of becoming IICRC certified, the technicians learn specialized methods and have the equipment to restore many possessions.

Controlled Demolition is a Fact of Fire Loss Cleanup
During the mitigation of fire damage in the home, it is standard procedure to cut away charred sheetrock and open wall cavities. Homeowners sometimes arrive to inspect and find it already done in a mangled manner as firefighters often perform this action to ensure smoldering materials are not within wall cavities and confirm they successfully extinguished the fire.

When you need assistance with cleanup from wildfire damage, contact SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292. Our certified technicians are available 24/7, and as local residents, We're Faster to Any Size Disaster.

Proven Tips to Flood Damage Remediation Success in Agoura With SERVPRO

9/22/2019 (Permalink)

flooded kitchen with a life preserver Flood damage can quickly affect your home. Let SERVPRO help with water removal and remediation services.

Leave Your Flood Damage to the Pros In Agoura

LAs environmental concerns mount around the world, locally, we are experiencing challenges such as floods, droughts, and fires.  We always hope that the effects of natural events do not affect us directly, but we are all vulnerable. Protecting our homes from fire and flood damage involves both preventive, and remediation efforts and knowing whom to contact is essential. The proper restoration of a home after nature wreaks havoc upon it is best left to professional teams explicitly trained to address the devastation. As a homeowner, you need to ensure that a water restoration company is within your reach should flooding happen.

SERVPRO is your response to flood damage in Agoura. Our team is certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and prepared to handle your emergency. Our goal is to act as quickly as possible to mitigate your loss. All you need to do is call our 24/7 line and allow us to come to your home.

Floodwaters pose a particular threat to your health because of the debris and contaminants they bring into your home. Our SERVPRO team is trained to prioritize safety and can work within the parameters of shifting circumstances, including structural deficiencies, electrical concerns, and building materials. We are nimble in our approach to maximize our efficiency and minimize your loss. Our versatility is complemented by the vast array of equipment we have at our disposal. Once again, our training and expertise come together to tackle each area of your home with the correct technology.  This approach allows us to reach our restoration goal and protect your home and belongings from becoming collateral damage.

Take, for example, the restoration of your floors after floodwaters have touched them. Drying them is not only a matter of airing them out. On the contrary, their composition (hardwood, tile, carpets) is crucial in deciding our course of action. Our SERVPRO crew has the industry knowledge to target cleaning efforts for optimal results. You need to leave it in our capable hands.

SERVPRO of Agoura/Calabasas/Hidden Hills is essential to protecting your home. Call us at (818) 991-6292 and let us work with you until your home looks “Like it never even happened.”

Click here for more information about the city of Agoura.

Agoura Home Damage from Natural or Man-Made Mishaps Get the SERVPRO Premier Cleanup and Restoration Services

7/15/2019 (Permalink)

From Wildfires to Flooding SERVPRO Restores Agoura Area Homes

SERVPRO's Leading Restoration Service for Property Damages in Agoura

There are times when unforeseen events can impact the life of a homeowner in Agoura, causing damage to structure, contents, or both inside your home. The variables influencing these kinds of events are far too diverse to pre-plan for every single one. However, what you can do is keep hold of a reliable, local company providing restoration services in your area to mitigate losses when these events do happen. Our team of highly trained technicians holds qualifications from the Institute of Inspection, Cleaning and Restoration Certifications program in a range of common household problems like fire, water, mold or storm damages. Working with a restore over replace mentality, we can significantly enhance the chances of getting your property back to its preloss condition.

Water
An event involving water damage in Agoura or the surrounding area is a common reason that residents reach out to us for help. Water, moisture, and microbial issues are all time-sensitive, meaning that the longer the issue remains unchecked, the more likely it is to cause permanent damages. SERVPRO offers restoration services for residents of Agoura through our twenty four hour emergency call line. We can promise to arrange a service with you, within just four hours of notification of loss.

One of the crucial aspects in water restoration services is to be able to find precisely where moisture has migrated to, which can be beneath floorboards or inside wall cavities, to ensure a thorough service. Often, mold damages can occur as a result of a previous water problems in a property which makes finding moisture even more crucial. SERVPRO water damage restoration technicians (WRT) use measuring equipment to detect and remediate hidden moisture pockets.

Starting from the source, which could be a leaking pipe or damaged roofing, a SERVPRO restorer works their way outward and around the property. Moisture Sensors are useful in the initial inspection phase and use sharp probes to penetrate fabrics or other soft furnishings. These sensors give us an immediate reading of what materials have absorbed moisture. They do not tell us how much water, for that we need to use Moisture Meters. These devices tell us exactly how saturated a surface is, and also allow us to gauge how effective remediating efforts have been in returning the structure to its natural moisture condition.

Fire
When a home has the remnants of fire damage in Agoura, the necessary restoration services are as much about clearing malodors as they are about removing charred materials. The sources of a bad odors are notoriously tricky to pin down which means SERVPRO odor control technicians (OCT) tend to opt for a variety of techniques in combination to save on time and ensure a satisfactory result. These techniques include fogging, direct spraying, and in severe cases, activated oxygen-ozone.

Targeted contents and structural cleaning in your Agoura home plays a vital role in dispersing malodors. During this process, using pressure sprayers allows a SERVPRO technician to apply deodorants directly onto the surface. These sprayers can deposit chemical solvents at around 50 pounds per square inch (PSI) and are useful for carpets or directly spraying onto charred materials like window frames or doors. A pre-test is conducted to make sure fabrics do not discolor after spraying to ensure restoration services do not cause further damage.

Perhaps one of the more recognizable deodorization methods is with thermal fogging. Foggers heat solvents into a vapor that can be dispersed throughout a property. SERVPRO commonly use foggers in combination with an axial fan to ensure residual chemicals from fogging are completely removed after the process. Box fans must exchange air 40 times over to guarantee all vapor and residues are removed after fogging. The final method uses ozone generators. These require all people, plants, and pets to vacate the property so are only used in situations where severe odor issues are present. Ozone Machines release an unstable gas comprised of three oxygen molecules that oxidize residues and disappear malodors- leaving no residues behind.

Mold
When we discover extensive mold damage in Agoura properties, the first step is to establish a containing zone to limit the spread of damages. SERVPRO restoration services include both assessment and remediation of mold from IICRC qualified technicians. Some of the standard methods of removing fungi include high-pressure air circulation, pressure washing, or agitative cleaning. That process can cause cross contamination if the affected area is not appropriately sealed using plastic sheeting, clean rooms, sealing of air ducts, and establishing negative air pressure.

Restoration services dealing with a microbial infestation cannot guarantee a one hundred percent removal of microbes- they are a natural part of all home environments. What SERVPRO can do is remediate this issue, so it no longer causes permanent damages, creates unpleasant odors, or continues to proliferate. Removing existing colonies is dependent on the type of materials that have been affected in your Agoura home.

There are broadly two considerations when deciding whether to remediate or replace affected materials. Remediation is possible when materials are non-porous. These could include glass surfaces, plastics or metals and can be remediated using high-efficiency particulate air (HEPA) filters on dry surfaces or damp wiping with detergents. Porous surfaces like fabrics must often be removed and disposed of to limit recurrences of the infestation later down the line. Clothing can often be cleaned in Esporta industrial washers and then sprayed to get them back in the closet.

Storm
Extreme weather events can put your property at risk of storm damage in Agoura and the surrounding area. Prioritizing personal safety is a must before using a professional restoration service to enter the home and assess the damages- a process known as scoping of the property. In the best case scenarios, water entering the property is clean water; this could be from a burst pipe or appliance malfunction.

Clean water emergencies require less extensive replacement, allowing a SERVPRO restorer to focus on drying the property. However, as moisture comes into contact with pollution, pollens, mold, dust or other contaminants in the home, it can become increasingly severe, scaling up to a grey or black water emergency. For that reason, immediate attention is necessary to mitigate further damages or widescale replacement.

After checking that floors and ceilings are not waterlogged and show no sign of immediate danger, a SERVPRO restorer can begin removing or blocking furniture in the home. Carpets may be detached using a carpet awl to allow access to the subfloor. Carpets that have become waterlogged can often be restored by drying and cleaning; the carpet pad tends to break apart in the presence of moisture. SERVPRO can remove, dispose, and replace your carpet pads, and drain the affected subfloor using truck-mounted or portable extractors depending on access restrictions.

Qualified restoration services for fire, mold, storm or water damages are available twenty-four hours a day from SERVPRO of Agoura / Calabasas / Hidden Hills by calling (818) 991-6292.

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Handling Water Damage in Your Agoura Home

3/22/2019 (Permalink)

Water damage can exist undetected for years. Once you notice damage in your home, especially the bathroom, it's time to contact SERVPRO.

Our IICRC Certified Technicians Quickly Arrive to Remediate Your Water Damage

No matter how diligent you are in keeping up your home in Agoura, disaster can strike at any time. From weather anomalies like floods, hurricanes, earthquakes, and tornadoes, to leaky pipes and plumbing problems, water can get into your property and make a big mess of things. 
 
There are many types of water damage in Agoura which are not so noticeable at first that can affect your home. Many times, people live with problems from water for an extended period and are unaware of the danger in their own homes. Therefore, it is important to look out for things such as water stains around doors and windows, indicating that water can penetrate these areas. 
 
Keep an eye on drywall and look for areas which are swollen and soft, as this is an indicator water is inside your walls. Buckling hardwood flooring is another sign of water damage. If you see any of these issues, call our technicians at SERVPRO right away. We can find the source of the problem for you and fix all the issues that have occurred. 
 
Other areas to be aware of include in your kitchen around the sink, dishwasher, and refrigerator, and in your bathroom around the shower, bathtub, and toilet. These are vulnerable areas to pipe leaks and accumulating standing water which can create bigger problems. 
 
Besides structural damage which can be caused, there are health concerns to think about as well. With moisture, there is a fertile environment for mildew and mold to grow, and it does not take long either – just 24 to 48 hours. It is another reason why you need to reach out to us at SERVPRO as soon as you realize there is a problem. We are also trained and certified to handle mold damage. 
 
If you have visible standing water, open any windows you can to help ventilate the area while you wait on our technicians, and turn off the main power source to the affected rooms if it is safe to do so. 
 
SERVPRO of Agoura/Calabasas/Hidden Hills is ready to help you whenever you are in need. If you reside in Calabasas, Agoura, Hidden Hills or the surrounding areas, we can easily be reached anytime at (818) 991-6292. 

For more information regarding Agoura, click here

Remediating Fire Damage in Calabasas

3/22/2019 (Permalink)

SERVPRO's first step after fire damage is to secure the home by covering damaged roofs and boarding up broken windows to prevent additional damage.

The Five Categories of Fire Damage Restoration

Each fire in Calabasas is different from the last one. The extent of damage depends on the structure, how long it burned, and how hot were the flames. This information is important so that we can determine what is needed to restore, remediate, or replace property.

Every home with fire damage in Calabasas requires a variety of restoration methods. Most of what SERVPRO offers is part of our standard services, but there are a few only needed for special items. Our office creates a plan from these categories designed not just to remediate damage but prevent further damage as well.

Mitigation – This first action our teams take is to secure the structure and prevent additional damage. That includes covering damaged roofs and boarding up broken windows. As an example why it is important, the owner of a duplex contacted our office last year after a kitchen fire. Unfortunately, he called us the morning after the incident. When we met him at the duplex, it had already been spray painted inside and out.

Structural Cleaning – Smoke quickly moves through an entire home. When it gets behind walls, and into attics or crawlspaces, the supporting structure needs cleaning. Our IICRC-certified technicians spray or hand wipe antimicrobial agents on every piece of wood or metal framework to not just clean the surface but to eliminate smoke odors also.

Contents Cleaning – Most personal property, furniture, drapes, and clothing for example, quickly absorb residue and odors. In most cases, we can clean it at home, using a variety of cleaning agents and simple tools like brushes and sponges. For heavily stained items, we use machines like immersion tanks at our office to soak and remove the odor and residue.

Reconstruction – When more than smoke gets into crawlspaces and behind walls, it compromises the structural integrity of a home. Where this happens, our teams bring in temporary supports like wall jacks to prevent secondary damage and provide a safe work area as we replace load-bearing walls and other support structures.

Specialty Restoration – This type of restoration covers items like electronics, artwork, and even automobiles. In a recent garage fire, one of our clients had a restored 1959 station wagon survive with only residue damage. Cleaning soot and other particles from auto paint is not something we do normally, so we recommended she take her vehicle to a professional auto shop.

The only way to properly return your home to its original state after a fire is to determine what services are needed before a single tool or bucket of soap enters your home. SERVPRO of Agoura / Calabasas / Hidden Hills has over two decades of experience helping you put your home and life back together. Call today at (818) 991-6292 for more information.

Click here for more information on the city of Calabasas.

You Need Our Team At SERVPRO When Your Home In Agoura Suffers Significant Damage From A Storm

1/29/2019 (Permalink)

We're open 24/7, and our techs are always ready to help you.

An Ocean-Based Storm Can Cause Flood Damage To Your Agoura Home

Storms typically brew in the world's oceans through the second half of the year and can cause flood damage to many homes. However, that doesn't mean that they cannot occur during other times of the year and cause damage as well. While storms that happen in the winter are not hurricanes, as hurricanes are created from warm winds, they can still strike relatively hard and cause problems for anyone who is living in a coastal area.

When a serious storm hits the city, your home in Agoura can suffer flood damage. Your home, while being a one-level house, is a split-level home, and the storm waters flooded the lower section. Your open concept kitchen, living room, and dining room were covered in a few inches of water that invaded through a broken window. Upon finding the water in your home, it is essential for you to reach out for help as soon as possible. The sooner the water is dealt with, the less likely it is that the stagnant water can cause further problems, like the development of mold.

We, here at SERVPRO, pride ourselves on our quick response times and our excellently trained technicians. We are open 24/7 and use advanced equipment for every job, making sure that the problem is dealt with thoroughly. When we arrive at your home, our IICRC-certified technicians can do a quick initial investigation, and then SERVPRO can begin the remediation work.

Our technicians can use equipment like extractors and wet/dry vacuums to remove the stagnant water. If the water volume is significant enough, we can even use portable submersible pumps. All three pieces of equipment are made for removing water fast and effectively. At SERVPRO, we understand how important it is to get the water out as fast as possible.

After using equipment like drying mats and dehumidifiers to dry out any moisture that the structure of your home and the furniture inside may have absorbed, we can leave your home. Hopefully, we can leave you feeling like your home has been returned to its pre-flooded state.

If an unexpected storm causes damage to your home, always get help right away. Contact SERVPRO of Agoura / Calabasas / Hidden Hills by phoning the number (818) 991-6292. We're open 24/7, and our techs are always ready to help you.

Click here for more about Agoura.

Act Fast When Water Damage Hits Your Agoura Home And Call SERVPRO

12/21/2018 (Permalink)

Water damage needs to be removed quickly to prevent further damage.

Water Loss Experts In Agoura Emphasize The Importance Of Prompt Action

When water gets inside your Agoura home, it can cause damage to your building materials and contents. As time goes by, your water loss can get more severe, and the overall cost can rise if the situation is not dealt with immediately by a professional restoration company such as SERVPRO. When materials inside your house get wet, the relative humidity level inside rises. An excessive amount of moisture in the air can also cause issues that are considered secondary damage. Mold is also an example of a secondary problem that can exist if the original water loss issue is not dealt with promptly.
 
Our SERVPRO team offers fast service 24 hours a day and seven days a week. We know that dealing with your water loss in Agoura as quickly as possible can save you and your insurance company money in the long run. Our team responds to our phone at all times of the day so that we can dispatch a team as soon as you notice a problem. Our technicians are located in the region so that a crew can respond shortly after your initial phone call. As soon as we show up at your residence, we immediately begin assessing the situation to see what the restoration process will involve.
 
Our highly trained team at SERVPRO is IICRC certified and has experience dealing with several different types of scenarios. Once we figure out the severity of the situation, we design a plan of attack and figure out how to remove moisture out of your building materials and contents as quickly as possible. We know that mold can grow in 48 to 72 hours, so our goal is to return moisture levels to preloss conditions within that period.
 
To accomplish rapid moisture removal, we use advanced technology. We start with the industry's most sophisticated extraction equipment to remove the majority of the water. Then, we utilize specialized structural drying equipment including air movers and dehumidifiers. If you ever suffer from damage caused by excessive moisture, call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292 24 hours a day.

Do you enjoy the arts and entertainment click here for more information.
 
 

Agoura Property Owners Know that SERVPRO Provides Fast Water Extraction

11/20/2018 (Permalink)

Why SERVPRO? We Provide to Our Agoura Customers Top Flight Equipment and a Speedy Response for Water Removal

Highly Skilled Teams Handle Water Damage in Agoura Better

Water intrusion is a pressing problem that requires seriousness when handling should it happen in your Agoura property. The water ruins the structure as well as the contents within. Risks such as slip and fall accidents are also higher in a flooded property. Extracting the water and restoring relative humidity to normal levels are among matters that require higher priority. The restorative cleaning and structural drying services that we offer help establish problem areas and address them appropriately.
 
During the restoration of water damage in Agoura, there is a need to clean up many of the affected areas. Even though water is primarily a cleaning agent, it introduces different forms of soiling when it damages property. From our extensive experience handling water loss, we expect stains, dye transfer, and transfer of debris from one point in a property to another. Our SERVPRO technicians, therefore, arrive at your property armed with the necessary cleaning agents to deal with any form of soiling. We do not waste precious time going back for supplies. Our Green Fleet is always equipped and stocked.
 
Microbial growth is typical in water intrusion environments whether it results from a delayed response or moisture traces that remain unaddressed. Our ASD, Applied Structural Drying, certified crew understands the need to start abatement procedures within the first 24 hours reducing chances of microbial growth. We also understand water migration patterns common in such loss environments. We have simple as well as advanced detection equipment including moisture meters, thermal imaging cameras, and thermal hygrometers. By focusing on early detection and fast removal, our SERVPRO technicians help reduce or eliminate the need for mold remediation.
 
In a wet environment, water can be removed as a liquid or a gas in the form of vapor. From our extensive experience dealing with water loss, we understand the need to extract a higher percentage as a liquid because it is easier and faster. Our SERVPRO team uses extractors with different capabilities including truck mounted ones with up to 198.98-inch vacuum lift. We use air movers and dehumidifiers in the final stages to restore normal moisture levels.
 
Even simple water intrusion can become complicated if not correctly handled. Call SERVPRO of Agoura / Calabasas / Hidden Hills at (818) 991-6292. We are available 24/7.

Learn more about this area here.

Wildfire Woolsey's Smoke and Fire Damage to Some Agoura Area Homes Get Help from SERVPRO

11/13/2018 (Permalink)

SERVPRO Helps Home Owners in the Agoura Area After Wildfires Pass With Fast Cleanup and Help

Recovery of Your Agoura Home Following the Woolsey Wildfire

Even with the evacuation order getting rescinded for the Agoura and Calabasas areas following the devastating Woolsey wildfire, homeowners and business owners are now getting their first look at the destructive force of this fire on their property. With hundreds of homes and buildings destroyed in the path of this disaster, many homeowners with houses that can get salvaged look for professional restoration solutions to respond to their fire-damaged properties to begin recovery efforts quickly.

Our professional restoration team is available 24-hours a day for any emergency that threatens your Agoura residence and remains on alert for any customer seeking assistance from this recent widespread catastrophe. We have the training and the tools to help you preserve structural elements of your home where possible and mitigate loss through efforts like pack-outs and top-tier cleaning.

The SERVPRO professionals dispatched to your address get well equipped for all facets of fire damage both to the interior and exterior of your house. We strive to quickly assess the full magnitude of the fire and smoke damage and determine the appropriate response with personnel and equipment to restore it. In some cases, homes require professional cleaning services and deodorization but have not suffered the substantial structural damages other homeowners experienced.

Other homes are less fortunate, requiring reconstruction and remodeling to return to preloss condition. Our SERVPRO professionals on-site can begin thorough, controlled demolition techniques to remove the unsalvageable materials without disrupting the structural elements that can get saved and retain their integrity amongst the other damages. Our fast response to emergencies can ensure that the materials affected in your home can get preserved if the fire damages have not affected them too greatly.

Recovering from a wildfire disaster like Woolsey can take time and patience, but the right professional restoration team for the job is only a phone call away. You can count on our SERVPRO of Agoura / Calabasas / Hidden Hills-trained fire restoration technicians to help you return your home to its original condition as quickly as is possible, whenever possible. Give us a call today at (818) 991-6292.

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